Senior Credit & Collections Analyst

C&B Operations LLC offers a stable, collaborative environment in Sioux Falls, SD. This on-site role provides competitive compensation, a robust benefits package, and clear opportunities for growth, with you reporting directly to the Controller and partnering closely with operations and leadership to manage risk and ensure consistent execution across the organization.

As a Senior Credit & Collections Analyst, you will oversee credit and accounts receivable practices while aligning cross-functionally to protect the business and drive reliable results.

Benefits

• Competitive pay based on experience
• Medical, Dental, Vision, and Accident Insurance
• Short-Term Disability
• Life Insurance
• 401(k) with a generous match
• Progressive PTO and paid holidays, starting at 3 weeks of PTO in the first year
• Strong opportunities for internal promotion and access to comprehensive training programs for on-the-job development and future growth

Responsibilities

• Develop and enforce uniform credit and collection standards across all locations
• Assess and authorize customer credit requests and credit limits in line with policy
• Collaborate with store leadership to ensure timely accounts receivable follow-up, review aged receivables, implement action plans, and escalate when needed
• Serve as the primary contact with external collections agencies, overseeing placement, monitoring, and resolution tracking
• Assist stores with lien processes, advising on timing, required documentation, and enforcement when appropriate
• Track credit and collection performance and coach store teams on improvement opportunities
• Lead with hands-on training to ensure consistent execution of credit and collections practices
• Investigate and resolve customer issues promptly, with appropriate escalation
• Provide clear updates to leadership with regular reporting on A/R trends, risk exposure, and collection activity
• Periodically evaluate credit and collection procedures and recommend enhancements
• Lead ongoing clean-up of customer accounts, keeping contact information up to date and transitioning customers to email statements
• Perform additional duties as assigned

Requirements

• Bachelor's degree in Accounting, Finance, or a related field; Master's degree preferred
• CPA, CMA, or equivalent certification preferred
• 5+ years of accounting experience
• Strong knowledge of GAAP and financial reporting
• Proficiency with accounting software and Microsoft Excel, including experience with SAP, Oracle, or QuickBooks
• Excellent analytical, organizational, and leadership abilities
• Strong attention to detail with a proven ability to meet deadlines

Technologies

• SAP
• Oracle
• QuickBooks
• Microsoft Excel

Salary and Schedule

This is a full-time, salaried position. Compensation is based on experience. Flexible work hours range from 7:30 am to 6:00 pm, Monday through Friday, with additional hours during month-end and year-end close.