Billing Specialist -Accounting/Finance

The Billing Specialist role at Buckeye Global is centered on generating and processing invoices, ensuring billing accuracy, and addressing customer inquiries. This onsite position emphasizes adherence to company policies and contractual terms, and requires strong customer service skills along with prior billing experience.

Responsibilities

• Prepare, review, and issue customer invoices in accordance with service agreements and pricing terms.
• Act as the primary contact for billing inquiries, delivering timely and professional support by phone and email.
• Investigate and resolve billing discrepancies, adjustments, credits, and disputes.
• Verify supporting documentation (service tickets, work orders, purchase orders, contracts) prior to invoicing.
• Collaborate with operations, sales, and accounting teams to ensure billing accuracy and resolve issues.
• Assist with accounts receivable tasks, including payment posting and follow-up on outstanding balances.
• Support month-end closing processes, reporting, and audit documentation.
• Identify opportunities to improve billing processes and enhance the customer experience.
• Maintain compliance with company policies and applicable regulatory or contractual requirements.

Requirements

• High School Diploma or GED

Technologies

• Microsoft Office

Location

Avon Lake, Ohio 44011 (onsite)

Duration

3+ months contract

Compensation

USD 19 - 23 per hour