Senior Application Developer - ERP Systems

The Senior ERP Application Support Engineer provides day-to-day operational support, configuration, and issue resolution for ERP systems that underpin Finance and HR functions. The role prioritizes system stability, user assistance, and dependable execution of approved changes to ensure ERP applications effectively support business operations. This onsite position is based in Oakland, California, with a compensation range of USD 93,850 to 140,744 per year.

Responsibilities

• Collaborate with Finance, HR, business analysts, vendors, and IT colleagues to understand operational needs and ERP issues, delivering timely support and solutions aligned with approved designs and business requirements.
• Deliver hands-on support for ERP applications, including configuration updates, user access control, workflow adjustments, and routine system maintenance. Implement approved enhancements and fixes under senior technical leadership guidance.
• Assist with ERP related integrations to other enterprise systems such as EMR, CRM, banking platforms, and external vendors. Validate data accuracy and completeness for inbound and outbound integrations and escalate issues when needed.
• Monitor ERP application health and performance, troubleshoot and resolve issues, incidents, and data discrepancies, serving as an escalation point for complex operational problems.
• Ensure ERP operations comply with security policies, healthcare regulations, and internal controls. Support audits by providing documentation and system evidence as required.
• Maintain technical and operational documentation for ERP configurations, workflows, and support procedures.
• Provide user support, training assistance, and guidance to Finance and HR staff.
• Assist with knowledge transfer and onboarding activities for new application support staff.

Requirements

• Associate’s degree in Computer Science, Information Technology, Finance, or a related field.
• Five or more years of experience in ERP application support, configuration, or enterprise application operations.
• Proven experience supporting financial or HR systems in a regulated environment.
• Experience working with vendors and third-party service providers.
• Strong hands-on experience supporting ERP systems for Finance and HR modules.
• Working knowledge of SQL for data validation and troubleshooting.
• Familiarity with application integrations and data flows across enterprise systems.
• Basic scripting skills (for example Python or JavaScript) used for automation or issue resolution.
• Familiarity with healthcare interoperability concepts (HL7 / FHIR) from a support or validation perspective.
• Strong analytical and problem-solving abilities.
• Clear communication skills for collaborations with business users and technical teams.

Technologies

• SQL
• Python
• JavaScript
• HL7
• FHIR
• EMR
• CRM
• Banking platforms