Servicing Financial Advisor

This on-site, full-time Servicing Financial Advisor role supports client relationships for RSMA Wealth Management in Portland, OR. The position offers a salary range of USD 75,000 to 85,000 per year.

Job Overview

The Servicing Financial Advisor plays a critical role in sustaining client relationships by ensuring timely, accurate, and professional execution of administrative and service-related tasks. The focus is on servicing existing client accounts, managing documentation, responding to client inquiries, and assisting with operational processes to uphold high levels of client satisfaction.

Responsibilities

• Act as the main liaison for clients, handling routine inquiries, updating accounts, and processing service requests.
• Prepare, review, and process client paperwork, including account forms, applications, and compliance documentation.
• Manage client communications through email and phone channels.
• Coordinate ongoing account maintenance tasks such as transfers, contributions, withdrawals, and beneficiary updates.
• Maintain precise client records within CRM and internal systems.
• Collaborate with senior advisors and colleagues to ensure timely execution of client requests and smooth account operations.
• Assist in preparing account summaries, reports, and other documents for client meetings.
• Support compliance and regulatory requirements by ensuring proper documentation and timely submissions.

Requirements

• Active Series 7 and Series 66 licenses are essential.
• At least five years of experience in the financial services industry.
• Bachelor’s degree in finance, business, or a related field is preferred.
• CFP designation is preferred.
• Strong organizational skills with meticulous attention to detail.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite and experience with financial CRM systems.
• Ability to manage multiple priorities in a fast-paced setting while maintaining accuracy.
• Knowledge of financial products, retirement plans, and investment accounts.
• Proven ability to identify and resolve issues promptly.
• Ability to work independently and collaboratively within a team.
• Self-motivated with a client-focused mindset.
• Strong accuracy and attention to detail, along with solid organizational and time management abilities.
• Team-oriented with robust collaboration and professional, courteous communication skills.

Technologies

• Microsoft Office Suite

Benefits

• Health insurance available after 60 days
• Disability insurance available after 60 days
• Paid time off (PTO)
• SEP IRA retirement plan after 3 years of employment
• Dependent care reimbursement
• Flexible spending account

Mission Statement & Values

• Owns their role with honesty, a can-do mindset, and accountability for themselves and others; demonstrates commitment and coachability.
• Detail and solution oriented, bringing foresight, organized approaches, and a focus on actionable outcomes.
• Strives for personal and professional growth, maintaining a growth mindset and self-motivated work ethic.
• Engaged team member with strong communication skills, a positive outlook, and collaborative spirit.