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Job Description

In Omaha, NE, Lutz and Company operates a private-office style wealth management practice. The Client Relationship Manager role delivers concierge-level service to a curated group of high-net-worth clients. This non-sales position prioritizes trust, discretion, and a seamless, elevated client experience.

Responsibilities

  • Serve as the primary point of contact for a curated group of high-net-worth clients (approximately 50 relationships).
  • Deliver a concierge level experience, anticipating needs, solving problems, and ensuring every interaction feels effortless.
  • Coordinate across internal teams to ensure client requests are executed flawlessly.
  • Build strong, long-term relationships grounded in trust, responsiveness, and attention to detail.
  • Handle sensitive and confidential information with the highest level of professionalism.

Requirements

  • Proven experience delivering white glove service to high-end clientele.
  • Background in Wealth Management, Family Office, Private Banking, or a similar environment preferred.
  • Experience supporting high-profile executives or serving in a high-end Executive Assistant capacity may also translate well.
  • Track record of working with High Net Worth (HNW) or Ultra High Net Worth (UHNW) individuals.
  • Highly polished communication skills with a proactive, service-first mindset.
  • Exceptional attention to detail and ability to anticipate client needs.

The Environment

  • Boutique, relationship-driven setting with a strong emphasis on discretion and service excellence.
  • Opportunity to work closely with leadership and make a direct impact on client satisfaction.
  • Focus on quality over quantity, prioritizing deep relationships over high-volume client turnover.

Why This Role Stands Out

  • No business development expectations; this is purely about delivering an elite client experience.
  • A chance to work with a highly selective client base where your work truly matters.
  • Ideal for someone who thrives in a refined, high-touch service environment and wants to be valued for it.

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