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170 jobs found

Senior Sales & Service Representative - Southpoint (Universal Banker)

First Citizens Bank Durham, NC

1mo ago

Full time Senior Banker Banking

Senior Banker Banking

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Job Description

Overview

Are you a people-person? Be a First Citizens person. Join our branch team and make a difference. In this Senior Sales & Service Representative role, you will support sales and service delivery within the branch. You will build and expand banking relationships through proactive customer outreach and handling service requests. You’ll fulfill deposit accounts, payment solutions and digital access products, and identify and refer sales opportunities to the appropriate bank partner. You adapt to the branch's needs, delivering customer service in both transaction processing and sales capacities.

Demonstrated strengths

Influence: Capable of building rapport with different personalities to drive positive results.
Sales Outreach: Self-starter disciplined to manage daily calling activity to achieve required results.
Communication (Interpersonal): Comfortable and confident with proactively engaging in conversation.
Customer Service: Demonstrates professionalism and empathy in customer interactions.
Adaptability: Learns quickly and adapts to new information and technology.
Teamwork: Builds strong working relationships with team members and cross-functional colleagues.
Flexibility: Handles multiple demands and shifts priorities to ensure efficient work.
Agility: Processes information effectively and moves quickly through problem resolution.

Responsibilities

Sales: Achieve individual and/or team financial, production and relationship results relative to assigned metrics and goals. Ensure alignment with community needs and support the organization's commitment to diverse lending. Engage with customers, prospects and referral sources through proactive outreach. Represent the Bank in the community by attending and participating in civic and community events to generate additional business and identify potential CRA opportunities. Practice sales methods that create value for both customer and bank. Plan and prepare to ensure conversations provide the relevant financial guidance needed to drive informed decisions.
Service Standards: Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversations to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; take prompt actions to address immediate needs. Proactively seek coaching, support Bank initiatives and leverage tools to enhance activities to optimize performance.
Operations and Administration: Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include accountability for individual contribution as well as team performance.

Qualifications

High School Diploma or GED and 1 year of experience in Sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program
Preferred Education: Bachelor's degree
Preferred Area of Experience: Telephone sales
Skill(s): Application of a structured sales process, Financial literacy, Knowledge of retail banking products and services

Benefits

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, th

Location

7101 Fayetteville Road, Durham, NC 27713

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VP Business Banking Relationship Manager

Bank OZK McDonough, GA

1mo ago

Full time Manager Banking Business

Manager Banking Business

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Job Description

Overview

Bank OZK draws on a legacy spanning over 120 years in the banking sector and remains a nationally recognized leader in financial services. We combine exceptional client service with innovative technologies to deliver smart solutions for clients nationwide. Our focus is on supporting small businesses, boosting local economies, and contributing to growth in major markets across the country. Here, roles are built to advance careers, not merely fill positions. Our comprehensive benefits package supports your physical, mental, and financial wellbeing, including generous paid time off, 401(k) matching, medical, dental, and vision insurance, pet insurance, and a variety of perks and discounts. Location: McDonough, GA 30253.

Job Purpose & Scope

This role drives new loan production and deposit growth, facilitates client development, and establishes new client relationships. It involves mentoring junior staff and partnering with leadership to optimize processes and implement competitive strategies. The position also fosters collaboration aligned with the OZK Way and the Commercial Bank Vision Statement.

Essential Job Functions

Develop and manage business relationships, understand client needs, and deliver appropriate financial solutions to address unique situations and resolve issues.
Drive loan production and deposit growth by proactively identifying opportunities and cross-selling Bank products and services.
Identify, pursue, and close sales opportunities for a broad range of financial products and services.
Collaborate with internal teams to ensure smooth transaction processing and high client satisfaction.
Represent the Bank in the community through active participation in professional organizations and events.
Mentor team members, offering guidance on relationship development and credit fundamentals.
Collaborate with Business Banking leadership to contribute to market strategy, portfolio performance, and competitive positioning.
Engage in continuous portfolio optimization by regularly reviewing client performance, credit quality, and market conditions, while proactively managing risk exposure to ensure balanced growth, profitability, and regulatory compliance.
Other duties as assigned.

Knowledge, Skills & Abilities

Advanced knowledge of the business banking market, including customer needs, competitive landscape, and regulatory environment.
Comprehensive knowledge of the Bank’s products and services.
General knowledge of financial products and services for business clients.
Effective verbal and written communication skills, including the ability to present financial information accurately.
Ability to exercise discretion and sound judgment in decision-making.
Capability to build strong relationships and influence internal and external stakeholders at all levels.
Demonstrates initiative to meet sales goals and drive growth and innovation.
Ability to work collaboratively and independently with all levels of management.
Strong strategic, critical thinking, and problem-solving abilities.
Analytical skills to assess loan risks and make sound financial decisions.
High integrity and commitment to uphold the Bank's values, culture, and reputation.
Ability to prioritize and manage multiple projects with demanding deadlines and shifting priorities.
Willingness to travel overnight as needed.
Proficiency with banking systems and software.
Proficiency with computer and Microsoft Office, including Word, PowerPoint, and Excel.

Basic Qualifications

Bachelor's degree in business, finance, or a related field, or commensurate work experience, required.
5+ years of experience in b

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Business Banker

First Citizens Bank Knoxville, TN

1mo ago

Full time Banker Banking Business

Banker Banking Business

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Job Description

Overview

First Citizens Bank is seeking a dedicated Business Banker to deepen relationships with local business owners in Knoxville, Tennessee 37934. Our institution stands apart through strong leadership, enduring values, and a steadfast commitment to helping people and businesses thrive. In this role, you will continue the tradition of connecting with business owners to support their financial goals, maintaining an active prospect list, a targeted outreach plan, and quality referral sources. You will serve as the primary contact for borrowing needs, typically up to $2 million, coordinating with bank partners to offer a full suite of deposit and related business services. Larger relationships may be managed with manager approval and appropriate partner support.

Responsibilities

Sales: Achieve individual and/or team financial, production, and relationship targets aligned with community needs and the bank’s diversity-focused lending objectives. Proactively engage with customers, prospects, and referral sources.
Community engagement: When appropriate, represent the Bank at civic and community events to generate additional business and identify potential CRA opportunities for the Bank.
Sales execution: Employ sales practices that create value for both the customer and the bank; coordinate with partners to provide relevant financial guidance and drive informed decisions.
Planning and preparation: Conduct appropriate planning and preparation to ensure conversations deliver the needed financial guidance.
Service Standards: Build collaborative partnerships that deliver value for customers, prospects, and colleagues; initiate conversations to uncover sales or referral opportunities; listen attentively and ask insightful questions to understand needs and preferences; take prompt actions to address immediate needs.
Performance optimization: Seek coaching, support bank initiatives, and leverage tools to enhance activities and optimize performance.
Operations and Administration: Comply with regulations, bank policies, procedures, and delegated authorities to manage risk related to credit, operations, reputation, regulatory, and legal aspects of interactions, transactions, and exposures. Complete required training by deadlines. Perform general office management duties as assigned to ensure operational efficiency. If responsibilities include deposit activities, maintain transaction accuracy and operational efficiency. Roles may contribute to both individual and team performance accountability.

Qualifications

Bachelor’s Degree with 2 years of experience in Commercial or business lending, credit, or business development, OR
High School Diploma or GED with 6 years of experience in Commercial or business lending, credit, or business development.

Licensing and Requirements

Must possess a valid driver’s license. The role requires frequent travel to other offices and to bank customers; a bank-provided car is not provided.

Required Skills

Structured sales process application
Providing financial guidance and expertise
Sales planning and forecasting
Financial analysis
Credit underwriting
Knowledge of business lending, deposit, and cash management solutions
Knowledge of retail and wealth solutions as appropriate
Business development
Networking and building centers of influence

Benefits

Benefits are a core part of the total rewards package at First Citizens Bank. We are committed to offering a competitive, thoughtfully designed benefits program to meet the needs of our associates. More information is available at https://jobs.firstcitizens.com/benefits.

Location: Knoxville, Tennessee 37934.

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Investment Banking Senior Analyst - Energy (Houston)

Raymond James Financial, Inc. Houston, TX

1mo ago

Full time Senior Analyst Banking

Senior Analyst Banking

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Job Description

Location: Houston, TX

Job Summary

Formulate new business proposals, construct forecasts and valuations, assess merger and acquisition scenarios, and prepare materials related to the public and private issuance of stock. You will be engaged across all stages of the transaction process, including drafting sessions, new proposal development, and due diligence meetings.

Responsibilities

Advise on designing processes and systems that meet professional standards.
Identify and evaluate complex, expertise-led solutions against criteria to find the best fit for business needs.
Utilize data from diverse sources to analyze key themes and identify potential business impacts.
Develop and amend investment models to inform senior colleagues and/or assist with portfolio management.
Coordinate short-term work plans for a team to meet expectations within established timelines.
Explore issues or needs, identifying potential causes, barriers, and related considerations.
May include duties such as supporting internal clients or helping senior colleagues manage internal client relationships.
Write and edit material for various target populations, adapting tone and content to meet audience expectations.
Develop and deliver financial guidelines and protocols to ensure regulatory compliance and sound financial practice.
Provide specialist guidance on interpreting and applying policies and procedures, resolve queries, and refer highly complex or contentious issues to others.
Contribute to the management of partnering relationships with internal clients, building effective working relationships and delivering high-quality professional services to support business strategy and plans.
Develop personal capabilities through assessment and development planning activities, as well as formal and informal training and coaching; pursue external professional accreditation where relevant to enhance performance.
Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, conferences, and reading specialist media.
Manage relationships with small clients while also helping senior colleagues manage relationships with larger key clients and customers.

Skills

Act as the organization’s authority and expert on standard office equipment and software to support business processes.
Work independently and provide guidance and training to others on analyzing data trends for use in reports to guide decision making.
Apply comprehensive knowledge to act independently while guiding others on clear and effective verbal communications to express ideas, request actions and formulate plans or policies.
Operate without supervision and provide technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
Work without supervision and provide technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, ensuring alignment with organizational strategies and objectives.
Work without supervision and provide technical guidance when required on interpreting and applying knowledge of laws, regulations and policies in the area of expertise.
Work without supervision and provide technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.
Work at an advanced level to analyze potential solutions and create recommendations based on expected benefits, costs, and overall value of the solution for key stakeholders. Typically works independently and provides guidance.
Works at an advanced level to unders

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Commercial Portfolio Manager III

South State Bank Marietta, GA

1mo ago

Full time Manager Banking Commercial

Manager Banking Commercial

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Job Description

Location: Marietta, GA 30060

The SouthState Bank story centers on steady growth, deep community roots, and an unwavering commitment to helping clients move forward. From our beginnings in the 1930s to a trusted financial partner across the region, we blend personalized relationships with forward-thinking solutions. We are dedicated to helping our teammates achieve success while upholding our core values of trust, enduring relationships, and excellence. At SouthState, individual contributions are recognized, potential is nurtured, and team members are inspired to fulfill their broader purpose. Your future begins here.

Summary/Objectives

The Commercial Portfolio Manager III supports the commercial loan and deposit portfolios for one or more Relationship Managers (Commercial and CRE), delivering quality underwriting, solid portfolio oversight, and exceptional client service.

Essential Functions

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential duties.
Evaluates creditworthiness by analyzing financial data for new loan requests, renewal requests, and ongoing portfolio management, in line with the bank’s policies and procedures.
Performs industry research as needed to support current and prospective customers.
Assembles commercial loan packages (non-BL and BLE) ensuring thorough and accurate information. Each package includes a written credit memo with customer background, borrower and guarantor financial analysis, details of the proposed transaction, a critical risk assessment, proper risk grading, and a thoughtful recommendation.
When required, conducts additional credit analysis using more advanced tools beyond traditional spreads and global cash flow (for example CRE analysis tools).
Leads the loan request through the Credit Approval Process, ensuring the structure satisfies client needs while aligning with the bank’s operating objectives.
Ensures large commercial loan relationships comply with applicable State and Federal regulations as well as bank policies and procedures.
Monitors and services large commercial loan portfolios for the supported Commercial Bankers through quality portfolio management tasks, including centralized covenant testing and tracking, annual servicing reviews, and exception clearance.
Assigns risk ratings to each loan in the assigned portfolio per policy and recommends adjustments as circumstances evolve or new information emerges.
Assists the Relationship Manager in presenting credit proposals to Credit Administration or other leadership and Committees within the Bank.
Ensures all required documentation is on file for loans and treasury management approvals. Works with the Relationship Manager and LOA to address any documentation or compliance deficiencies identified by Loan Operations or other reviews.
Periodically accompanies the Relationship Manager on calls with existing and/or prospective customers as requested.
Fosters and maintains positive working relationships with internal partners (Loan Operations, Credit Administrators, Credit Leadership, Local Line Leadership, Branch Personnel, etc.).
Undertakes special projects relevant to the role as directed by Credit Administration Leadership.
Continuously updates skills through professional training and seeks cross-training opportunities offered by the Bank.
Collaborates with the Relationship Manager, Credit Administrators, and Loan Assistant to minimize past-due loans.
As a teammate to the Relationship Manager and Credit Administration, serves as a trusted advisor to clients and prospects within the framework of risk management.
Demonstrates a commitment to fair lending practices.

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Sr. Commercial Underwriter

b1BANK Dallas, TX

1mo ago

Full time Banking Commercial Commercial Credit

Banking Commercial Commercial Credit

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Job Description

The Senior Commercial Underwriter evaluates borrower creditworthiness and the structure of credit facilities to prepare the underwriting portion of loan presentations for approval. This role involves identifying strengths, weaknesses, and trends; offering recommendations; spreading financial statements; assessing risk; providing underwriting statistics; and staying current with regulatory compliance and economic conditions as they relate to commercial lending. The role handles underwriting for the most complex borrowing relationships, requires independent judgment and decision-making with minimal direction, and includes mentoring newer underwriting staff. Additionally, the position advocates for the bank and its lending services within the community, helping to identify and fulfill local financial needs by participating in community activities. This role is a key contributor on the Commercial Banking Relationship Team, working directly with Bankers, Credit Officers, and other Underwriters to analyze new and existing commercial credit opportunities and support loan portfolio management. The successful candidate may attend client and prospect meetings and conduct research to identify, quantify, and mitigate underwriting risk inherent in the borrower, industry, or loan structure, while developing strong working relationships with client management, internal teammates, credit officers, and other bankers. Senior Underwriters are also expected to provide mentorship to junior staff, including Credit Analysts and newer Junior Commercial Credit Underwriters.

Location

Dallas, TX 75225

Specific Job Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Prepare in-depth front-end credit analysis by reviewing all necessary financial information, discussing the credit request and financial information with the banker in conjunction with underwriting, and drafting credit approval documentation.
Spread annual and interim financial statements of companies.
Spread annual personal financial statements and personal tax returns of owners/guarantors.
Review or prepare and stress test projections.
Conduct industry research.
Identify risk inherent in the relationship, loan structure, or industry and determine methods to minimize the identified risk, including compensating factors.
Identify policy and regulatory compliance issues.
Prepare risk analyses.
Analyze risks within the relationship, loan structure, or industry and propose mitigation strategies or compensating factors.
Complete ongoing periodic credit servicing of loans within the portfolio, including analyzing financial statements and reviewing ratio tests.
Mentor junior members of the underwriting team.
Provide support for the bank’s sales efforts, which may include selling and promoting the bank’s services as opportunities arise.
Participate in the financial institution’s community activities.
Perform other duties, as assigned.

Job Requirements

Bachelor’s degree in Accounting, Finance, or a related field; MBA preferred.
Six years of commercial credit underwriting and/or portfolio management experience.
A high school diploma or GED and ten years of related commercial banking underwriting experience may also qualify.
Strong financial and analytical skills.
Strong organizational and interpersonal skills.
Strong oral and written communication skills to effectively discuss loan programs and policies with colleagues and customers.
Proficiency with Microsoft Office products, including Word and Excel.
Working knowledge of D+H Financial Analyzer and Credit Manager preferred.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer/Veterans/Disabled.

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Principal AML Compliance Advisor, AML -KYC Data Management

Capital One Plano, TX

1mo ago

$110k - $125k/yr Full time Advisor AML Anti-Money Laundering

Advisor AML Anti-Money Laundering

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Job Description

Overview

The Principal AML Compliance Advisor role focuses on AML and KYC data management, serving in the second line of defense to help ensure that corporate initiatives and business processes comply with applicable laws and regulations. Within the AML program framework, the position delivers quality outcomes by supporting AML Advisory activities, guiding policies, standards, and procedures, maintaining related procedures, reviewing targeted and ad hoc training, offering compliance guidance on projects, advising on controls for regulatory requirements and monitoring across lines of business, and conducting targeted tests on controls with guidance on identified risks.

Responsibilities

Provide effective challenge and guidance on compliance risks and support AML Advisors through various interactions and forum engagements.
Assist AML Advisory in applying Compliance requirements to new products, process development, control design and monitoring, remediation actions for compliance breakdowns, and changes in law or regulation.
Maintain consistency in advisory decisions and the messaging across determinations.
Develop a strong understanding of applicable laws and regulations.
Support the evaluation of Internal Audit, Regulatory Exams, and self-identified issues for compliance impact.
Assist AML Advisory by advising and adjusting processes, procedures, and controls as needed.
Serve as a liaison with internal and external bank personnel to ensure completion of program attestations for external relationships.
Maintain a solid understanding of the Compliance Risk Management Framework and related regulations.
Identify data trends that could signal potential risk impacts.
Assist in capturing, maintaining, and analyzing compliance data, interpreting it to ensure consistent Compliance Risk Management.
Help update AML-owned procedures.

Basic Qualifications

Bachelor's Degree or Military Experience
At least 3 years of regulatory compliance experience, or at least 3 years of risk management experience, or at least 6 years in the financial services industry
At least 3 years of Anti-Money Laundering (AML) compliance experience
At least 3 years of Tableau software experience

Preferred Qualifications

Bachelor's Degree in Business Management, Compliance, Risk, Legal, or Finance, Accounting or related field
4+ years of regulatory compliance experience, or risk management experience, or financial services industry experience
4+ years of experience in financial services, or AML functions, or compliance risk management, or AML project management
Previous experience supporting programs where senior leaders and external stakeholders are clients
4+ years of experience with Tableau and Structured Query Language (SQL)
CAMS or CRCM certification

Work Authorization

Capital One does not sponsor new applicants for employment authorization for this position at this time.

Location

Plano, TX 75023

Salary

The minimum and maximum full-time annual salaries for this role are listed below by location. This information is intended for candidates hired to work in one of these locations and reflects the amount Capital One is prepared to pay at the time of posting. Part-time salaries will be prorated based on hours worked.

Richmond, VA: $109,900 - $125,400 for Compliance Advisory Specialist III
Chicago, IL: $109,900 - $125,400 for Compliance Advisory Specialist III
McLean, VA: $120,800 - $137,900 for Compliance Advisory Specialist III
Plano, TX: $109,900 - $125,400 for Compliance Advisory Specialist I