Business Banking Relationship Manager I

Manage and deepen relationships with small business clients by delivering consultative banking, lending, and investing solutions, collaborating with cross functional teams and Centers of Influence to grow relationships.

Responsibilities

• Build and nurture consultative relationships with small business clients in the target market, with annual revenues from $1M to $10M.
• Assess client needs, deliver value added financial solutions, manage a portfolio of existing clients, and drive new commercial relationships.
• Collaborate with an award winning business banking team to offer a broad product suite that enhances the customer experience, increases loyalty, and improves profitability for both clients and the Bank.
• Complete onboarding training through Business Banking University and Drive Sales, plus a commercial credit training program to identify, assess, and mitigate lending risk.
• Maintain current market knowledge and cultivate relationships with Centers of Influence, including CPAs and attorneys.
• Engage in meaningful community activity to expand the potential customer base.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience required.
• 2+ years in a Business Banking Relationship Manager role or related business lending experience preferred.
• Business to Business sales experience required.
• Motivated self-starter with demonstrated leadership ability and potential.
• Ability to operate effectively in a team environment, leveraging strong internal and external networks.
• Thrives in a fast paced, demanding sales culture with structured routines and goals for new loan and deposit generation, cross selling, and customer service.
• Portfolio and account management proficiency preferred.
• Solid understanding of core business products and services.
• Proven sales record and outside calling experience.
• Excellent written and verbal communication, plus interpersonal skills.
• Ability to develop strong relationships with customers and colleagues.

Benefits

• Uncapped incentive opportunity
• Career growth with a world class organization

Job Details

• Location: Southfield, MI (onsite)
• Job ID: 45743
• Full Time
• Shift: 1ST
• Posting Start Date: 03/30/2026
• Hours per Week: 40
• Work Schedule: Monday - Friday

Awards

• Glassdoor Best Place to Work in Consulting, Finance & Insurance
• The Banker's US Bank of the Year
• Dave Thomas Foundation’s Best Adoption-Friendly Workplace
• Disability:IN Best Places to Work for Disability Inclusion
• Human Rights Campaign Corporate Equality Index 100 Award